BLENDED LEARNING

Blended Learning Models

The term blended learning is used to describe a solution that combines several different delivery methods, such as collaboration software, Web-based courses, EPSS, and knowledge management practices. Blended learning also is used to describe learning that mixes various event-based activities, including face-to-face classrooms, live e-learning, and self-paced learning. Unfortunately, there's no single formula that guarantees learning, but here are some guidelines how to order your learning activities.

categorizes blended learning into following models:

Skill-driven learning, which combines self-paced learning with instructor or facilitator support to develop specific knowledge and skillsBlended learning that's skill-driven mixes interaction with a facilitator through email, discussion forums, and face-to-face meetings with self-paced learning, such as Web-based courses and books. This type of approach is analogous to a chemical reaction, in which interaction with the instructor or facilitator acts as a catalyst to achieve the desired reaction--learning.

Attitude-driven learning, which mixes various events and delivery media to develop specific behaviors. Content that deals with developing new attitudes and behaviors requires peer-to-peer interaction and a risk- free environment.

Competency-driven learning, which blends performance support tools with knowledge management resources and mentoring to develop workplace competencies. To capture and transfer tacit knowledge, learners must interact with and observe experts on the job. The success of knowledge workers depends on how quickly employees make decisions in the work place. While part of the decision-making process is guided by common facts and working principles, people also need tacit knowledge that's often retained by experts. Learning that facilitates the transfer of tacit knowledge requires a competency-driven approach. Because people absorb tacit knowledge by observing and interacting with experts on the job, activities may include a blend of online performance support tools with live mentoring.

Behavior-driven model

This approach blends traditional classroom-based learning with online collaborative learning events. At times, the nature of the content, as well as the desired outcome (developing attitudes and behavior) necessitates the inclusion of collaborative learning that's facilitated through face-to-face sessions or technology-enabled collaborative events. Developers should use this approach to teach content that requires learners to try out new behaviors in a risk-free environment. For example, soft skill courses that require role playing a performance evaluation or negotiating with a customer should employ a behavior-driven approach. Activities that developers should incorporate into the overall learning experience include discussion forums, Webinars, group projects, and online debates that use chat modules.